What kind of Repair Options exist?

The article outlines three options for repairing window coverings. First, contact the original dealer for replacement parts, repairs, and warranty information, with service fees and shipping charges applying. If the original dealer is unknown, use the dealer locator to find nearby assistance. Lastly, DIY repairs may be possible depending on the product's age, with parts available at our website or through customer support. For further assistance, contact us via phone or chat, and review their warranty information for coverage details.

Requirements:

Window Coverings

 

There are three options to help you repair your window coverings. 

1. Original Dealer

Your best option is to contact the dealer who originally sold the products. They can order a replacement part, assist with repairs, and provide warranty information. Please note that dealer service fees and shipping charges will apply. To find your original dealer, use our dealer locator and enter your zip code.

2. Don't Know Your Original Dealer

We have a network of dealers ready to assist you. Use our dealer locator to find a dealer near you. Please note that service fees and shipping charges will apply.
3. DIY Repair

Depending on the product's age, self-repairs may be possible. Some parts can be ordered through our website or by contacting us using this form. You can also reach us at [phone], Monday through Friday, 9 AM to 8 PM ET. For added convenience, you can chat with us online.

Review our warranty information page for details regarding what is and is not covered under the Limited Lifetime Guarantee.